Well, some of you may know my car was having this issue as well as many of you have reported yours doing the same thing.
I had to go duplicate the steering issue for the dealer to actually see it - driving dead-on straight at highway speeds (I've noticed it at 60-75 and never at lower speeds). After 5-10 seconds of no steering input, the steering wheel "locks" until you give it a little jerk of feedback to get it to respond. It feels like it could potentially be unsafe to me.
I got a call back from the dealer today. Apparently GM Technical Support has been getting a TON of complaints about this, and they will be releasing a technical service bulletin early next year to address this issue on the Cruze. This makes me think that perhaps they have a redesigned part in the works. :1poke:
In the meantime, they are replacing my steering rack at 9,700 miles. I'll keep you updated as I learn more about this issue.
I had to go duplicate the steering issue for the dealer to actually see it - driving dead-on straight at highway speeds (I've noticed it at 60-75 and never at lower speeds). After 5-10 seconds of no steering input, the steering wheel "locks" until you give it a little jerk of feedback to get it to respond. It feels like it could potentially be unsafe to me.
I got a call back from the dealer today. Apparently GM Technical Support has been getting a TON of complaints about this, and they will be releasing a technical service bulletin early next year to address this issue on the Cruze. This makes me think that perhaps they have a redesigned part in the works. :1poke:
In the meantime, they are replacing my steering rack at 9,700 miles. I'll keep you updated as I learn more about this issue.