I bought a 2013 1LT Cruze this afternoon, by the time I got the car home I noticed transmission issues already. When accelerating from a stop it struggled to go into gear (it's an automatic). After taking it around the block I noticed a puddle of transmission fluid under the car from where I had parked it earlier and it was noticeably dripping when I looked under the car. I'm taking it to a local chevy dealer tomorrow (having it towed).
My question is what are my options at this point. This is the first new car I've ever bought and no one I know has ever had this sort of an issue the day they bought a car. I've been advised by a friend to demand a new one, another friend said let them fix it and it should be fine. I've had transmission problems in the past with car at 7+ years old, not at one-hour old.
I use my previous car as a trade in. what are chevy's obligations here and what is the best course of action for me to take?
Also I should mention that other than my trade in I haven't paid them yet. I'm getting my loan through my credit union directly and am supposed to overnight a check to the dealer tomorrow. also, I live in California so I think there are buyer protection things in place but I don't know what.
thank you in advance for any advice and no, I didn't hit or run over anything while driving it.
My question is what are my options at this point. This is the first new car I've ever bought and no one I know has ever had this sort of an issue the day they bought a car. I've been advised by a friend to demand a new one, another friend said let them fix it and it should be fine. I've had transmission problems in the past with car at 7+ years old, not at one-hour old.
I use my previous car as a trade in. what are chevy's obligations here and what is the best course of action for me to take?
Also I should mention that other than my trade in I haven't paid them yet. I'm getting my loan through my credit union directly and am supposed to overnight a check to the dealer tomorrow. also, I live in California so I think there are buyer protection things in place but I don't know what.
thank you in advance for any advice and no, I didn't hit or run over anything while driving it.